Combo Pass Membership

COMBO PASS FAQS

• What is a Combo Pass?

  A Combo Pass combines the benefits of a Royal BC Museum Membership and an IMAX® Victoria Annual Pass into one single membership, giving you year-long access to both the Royal BC Museum and IMAX® Victoria.

• I have a current Royal BC Museum Membership and/or an IMAX® Victoria Annual Pass, can I upgrade to a Combo Pass?

  Yes, if you have a current Royal BC Museum Membership and/or an IMAX® Victoria Annual Pass and would like to upgrade to a Combo Pass, please visit the box office. Upgrades cannot be done online.

• How do I purchase a Combo Pass?

  You can purchase a Combo Pass online or in person at the box office.

  Please note, if you have a current Royal BC Museum Membership and/or an IMAX® Victoria Annual Pass and would like to upgrade to a Combo Pass, you will need to visit the box office to facilitate the upgrade. Upgrades cannot be done online.

• Will the Combo Pass be available for purchase throughout the year?

  Yes, you can purchase a Combo Pass all year long.

• What are the benefits of a Combo Pass?

  Combo Pass holders receive all the benefits of a Royal BC Museum Membership and IMAX® Victoria Annual Pass. For a full list of benefit’s visit rbcm.ca/combopass

• Do I need my photo taken?

  Yes, your picture will be taken and included on your Combo Pass card.

• I purchased online, how will I receive my Combo Pass card?

  Your Combo Pass card will be available for pick up at the box office. Upon picking it up, you will have your photo taken that will be applied to the card.

• Can someone else use my Combo Pass?

  Combo Passes are specific to the individual member and are non-transferable.

• Will I have one login to access my online Combo Pass account?

  Yes, you will have one login to access your online account. The account will allow you to book IMAX tickets, and purchase IMAX and museum guest tickets with the discount. Login here.

• How many people are included with a Family Combo Pass?

  A family Combo Pass allows you to add up to two (2) adults and three (3) youth (6 to 18 years of age). Each person added will receive their own Combo Pass card.

• Do I need to get tickets to the museum/IMAX if I have a Combo Pass?

  For the museum, no. Just scan your pass at bottom of the escalator when you head upstairs. For IMAX® Victoria, yes. Get your tickets online or at the box office. You’ll need to present both your ticket and pass to the usher at the theatre entrance.

• What if I forgot my Combo Pass card?

  No problem, just stop by the box office with a piece of photo ID.

• How do I replace a lost or stolen Combo Pass card?

  Combo Pass cards can be replaced if lost or stolen at the box office. There is a $5 replacement fee per card.

• Can I put the cost I paid for an admission ticket towards a Combo Pass?

  Bring your Royal BC Museum admission ticket to the box office on the same day of your visit and we will deduct the cost of your ticket from the Combo Pass. One museum admission can be applied per Combo Pass purchased.

• Do my guests receive a discount?

  As a Combo Pass member, you enjoy all the benefits of a Royal BC Museum member and an IMAX® Victoria annual passholder. This includes 10% off admission for guests visiting with member (up to two (2) guests per visit). If purchasing in person, show your membership card at the time of purchase to receive discount. If purchasing online, please sign-in to your Royal BC Museum online account to redeem discount. If you’re a current member but your online account has not been set up, please create a new account or email membership@royalbcmuseum.bc.ca for assistance.

• How do I redeem my Combo Pass discounts?

  1. Royal Museum Shop: Present your Combo Pass card at the time of purchase.
  2. Shop at IMAX® Victoria: Present your Combo Pass card at the time of purchase.
  3. IMAX® Victoria tickets: When purchasing online, sign-in to your Combo Pass online account. If purchasing in person, present your membership card at the time of purchase. If you do not have an online account setup yet, please click here to set yours up.
  4. To enjoy discounts at any of our partner organizations participating in our reciprocal program, please make sure to show your Combo Pass membership card and valid photo ID at the time of purchase. See full reciprocal partner list here (PDF Download).
• Is my Combo Pass refundable?

  Memberships are non-refundable.

• Can someone else use my membership?

  Memberships are specific to the individual member and are non-transferable.

• If I renew or buy a new Combo Pass online, is it active right away?

  Yes, the Combo Pass will be active right away, you will just need to visit the box office on your next visit to collect your membership card.

• When will I receive my Combo Pass card?

  When you purchase your Combo Pass in person, you will receive your card immediately. If you purchase your membership online, your card will be ready for pick-up on your first visit.